Pennant Hills Holden

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Reviews of Pennant Hills Holden

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  Ling Ngai Added October 03, 2023

  ★ ★ ★ ★ ★
  Bought our MG ZST Essence 2 weeks ago. The staff were friendly and courteous, willing to listen to our needs and negotiated a price with which we were happy. The whole purchase experience was enjoyable and the subsequent communication was prompt. The new car delivery was punctual, the sale rep Arun patiently explained how to use all the functions of the car especially the setting of the safety features and Bluetooth connection with the phone.
  
  The MG ZST was a nice small SUV with affordable price at lower $30k, it packed with all the safety features found in more expensive brands such as 360 degree cameras and radar, active emergency braking, adaptive cruise control, and lane keep assist, etc. It has luxury features such as a 10 inch multifunction colour touch display with GPS, keyless entry, heated seats, and a huge panoramic sun roof, etc. The one I like best was 5 USB ports one next to the rear view mirror to power my dashcam. It also came with a 7 year warranty and roadside assistance.
  
  I would highly recommend this car dealership and my new MG ZST.
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  Jenni “Pence” Schilling Added September 24, 2023

  ★ ★ ★ ★ ★
  Adam Harlett is a professional in all aspects. We have just bought a 2018 Holden Calais Tourer V and could not be any happier with our purchase. I can absolutely state that Adam was professional and knowledgeable from the first time he introduced himself as Holden's Product Specialist for our enquiry. Thank you very much Adam for looking after us! And thank you to Holden Pennant Hills.
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  Michelle Turner Added September 20, 2023

  ★ ☆ ☆ ☆ ☆
  Sorry to say I do not recommend for service or repairs. I took my Holden there for a few non urgent repairs - asked for a quote. They charged $160 per fault to look at the minor concerns then provide the quote. I agreed however I note that no other mechanic does this. So the quote came back $2500 for one problem and $985 for the other. I elected to walk away and get another quote which I did from a mechanic that came recommended from
  multiple people. First issue he quoted $1000 ($1500 less!!$ second issue $600 ($350 less!) He said neither seemed urgent but would be good to sort out. Ok so now I know these guys are crazily overpriced but what really truly irks me is the receptionist told me problem #1 (which had to do with a potential leak of coolant ) was VERY urgent and I should get it fixed straight away as I could overheat the engine and damage it. She emphasized how urgent it was.. odd as the car had been fine no overheating etc at all. I went straight from Holden to the other mechanic. He discovered the coolant was almost empty!! Holden mechanic had charged me to find the problem and either saw the coolant was low and just left it that way or emptied it and then left it that way. I was driving out of there with a car that was going to overheat any minute and they knew it !! They even thought it would be great to warn me how urgent it was I pay them $2500 to fix it ! I will never
  Return to this business I suggest you seek a more reputable place to take your car.
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  John Park Added September 19, 2023

  ★ ★ ☆ ☆ ☆
  Arrogance and rudeness come to mind... I decided that it was time to start looking for a new car... The name Hyundai and Kia was front of mind because of excellent reviews I've seen and read. I was wanting to look and feel both products. At Hyundai & Kia nothing to sit in and nothing test drive... Kia was a little better with their approach. I crossed the road to Toyota.... totally different.. a warm and friendly reception along with a coffee and cars to feel and drive.... Did a test drive in the Corolla Cross... Guess which one I'm going to buy... Shame
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  Phil Harlett Added September 07, 2023

  ★ ★ ★ ★ ★
  I bought a Holden Astra for my wife as a surprise. Thank you to Adam and the team at Holden Pennant Hills for the excellent service, and for making this event special for her. The car is stunning & she is more than delighted.

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